Best Practices:  What we are Learning

Best Practices: What we are Learning

trust (Editor’s note: Newsroom change leader Michele McLellan headed up the News Co/Lab’s reporting on Best Practices. We defined best practices as tools or techniques that improve news and at the same time help people (including journalists themselves) better...
Kansas City update: corrections, FAQ, and more

Kansas City update: corrections, FAQ, and more

Dan Gillmor If transparency is an essential principle for a news organization, nowhere is that more important than in how it handles corrections. A team at The Kansas City Star aims to help their newsroom be a leader in the news industry in doing this right. Before I...
Best practices in transparency and engagement

Best practices in transparency and engagement

Day: January 14, 2018 There’s an enormous amount of work going on in the arenas of newsroom transparency and engagement (the latter referring to productive conversation and collaboration with the community). We’ve begun compiling what we think of as a...